Episode 57: Capturing the Scaling Opportunity of Digitalisation
In this episode of the Industrial Innovation Podcast, host Daniel Phillips speaks with Ricardo Santos, Digital Transformation and Continuous Improvement (Shared Services) at Nors Group
Ricardo shares how he created efficiencies in increments through the process of digitalisation of shared services.
Timestamps:
00:00 - Introduction to the Industrial Innovation Podcast
01:38 - Ricardo shares his career journey and what drove him to his current role
03:44 - Discussion of Ricardo's focus on digitizing processes early in his NORS career
09:01 - Ricardo outlines his main priorities around efficiency, scalability, data, and technology
11:00 - Ricardo explains the fundamentals he's focused on for work methods
13:42 - How innovation is an organic mindset at NORS
22:39 - Ricardo discusses his proudest achievement of implementing an RPA program
27:48 - Ricardo shares his key advice for executives undertaking transformation
RECOMMENDED RESOURCES
Follow Ricardo Santos on linkedin
Learn more about Nors Group
